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Terms and Conditions of Japan Car Tuning (called a result JCT)
Last updated 28th January 2010
1st Prices and Payment
1.1 Prices
The prices of our products are subject to change without notice.
All orders that are received before a price change is executed, the time of ordering the current price.
Articles which are offered without a price in the shop are not free! Please ask the price via email.
1.2 Payment
We accept the payment: advance payment to our bank account.
For all shipments abroad we in principle require the prepayment of the order to our bank account.
For returning customers who have ordered several times with us, we make it possible to pay by invoice.
The decision whether orders payment in advance or by invoice must be paid, is entirely at the discretion of JCT.
We reserve the right to charge for single orders require advance payment of at least 30%.
Items that which we order on request or on special request of our customers Lieferaten, the payment is payment in advance, even if the customer usually pays by invoice.
We deliver the items on all orders with payment in advance rule out only upon receipt of payment.
If the ordered item is not in stock and we have to order them from our suppliers, our order is executed at the supplier is also only after receipt of the advance.
By delaying the payment by the customer extended depending on the time of delivery.
We accept the following payment types:
- Advance payment by bank transfer to our account
- On account only after gauge of JCT
2nd Delivery
2.1 Delivery to Customer
For delivery of the item to the customer, we use the following delivery services:
Switzerland Packages to 2.0m in length and up to 30kg Swiss Post with proof of delivery
larger spoilers and body kits Transport Service (Planzer)
International parcels up to 2.0m in length and up to 30kg abroad with German Post Express Delivery
larger spoilers and body kits The transport must be organized by the receiver
At the express request of the customer, we also use FedEx as a courier.
The additional costs will however be charged to the customer.
We supply basically all countries. For this we use the extent possible, the German Post Express.
For faster delivery, we also use the customer is request the courier company FedEx.
The delivery costs depend on delivery location and the size and the weight of the package and the customer will be charged additionally.
For incorrect due to incomplete and / or incorrect delivery addresses JCT is not responsible. The customer is required to verify the correctness of his information and the order to pay the additional costs of wrong.
2.2 shipping
The supply from JCT are always charged to the customer and this will be communicated after the order (by mail).
If the actual costs exceed those which have been communicated to the customer by JCT and JCT is responsible for the higher costs (eg price delivery service is not), so the customer bears the additional costs and are charged to him.
As a basis for calculating the costs to serve the current price lists of the respective delivery service.
The costs for subsequent deliveries, which are caused by JCT will be borne by JCT and will not be charged.
JCT may change the delivery at any time without prior notification.
2.3 Damaged goods
All shipments are packed professionally and properly.
JCT does not accept any liability and responsibility for damage caused during the transport.
On request we send supplies with a corresponding transport insurance.
The cost of such insurance shall be borne by the customer.
If the customer damage to the packaging or contents notes, it is his task to immediately inform the delivery service (Swiss Post, German post office, etc. to report).
This can be done directly to the staff delivering the service or delivery of the service hotline of the delivery service for damage reports.
All claims for damage must be placed in service delivery.
The customer is obliged in case of damage, retain all cartons and packaging materials to the delivery service may review this in relation to a claim.
Please note that JCT can not provide damage reports and claims on behalf of the customer to the delivery service.
This is one and only task of the customer.
We support our customers but in the further processing of claims, provided that the insurance event reported promptly and correctly to the supplier.
It is also the responsibility of the customer, all documents associated with a loss to keep and show upon request of the delivery service or to JCT.
2.4 Delivery wrong articles
JCT sends the customer to articles that has not ordered this, the customer must this JCT within 48 hours (or until the next following business day to tell).
Either JCT organized in this case, the pickup of the package at their own expense or organize the returning the wrong item by the customer to us.
All costs incurred by the customer for sending back the wrong items are delivered, charged with the next customer is order.
Replacement of the correct item immediately after receipt of the returned items and at the expense of JCT.
Excluding delivery and supply shortages are our suppliers, if the right items are not in stock.
In this case, the delivery of the right parts immediately after this JCT has received from its suppliers.
2.5 Incomplete Delivery
If the delivery is by JCT falsely unnvollständig, the customer must JCT this within 48 hours (or leave until the next following business day).
2.6 Shortage of supply
JCT can not deliver the ordered items due to supply shortages of its suppliers within the times listed in the online shop, so JCT notify this to the customer.
Basically JCT provides a purchase order to the customers only when it can be fully delivered.
At the express request of the customer, JCT results from partial shipments. The additional costs are charged to the customer. No information regarding delivery times made in the shop, a maximum delivery time is 3-6 weeks.
JCT is not responsible for longer delivery times due to supply shortages of its suppliers.
A cancellation or change in the total order is not possible supply shortages.
At the express request of the customer, it is possible to cancel is not currently available products from the total order.
The remaining items ordered them are not affected and the remaining order will be executed by JCT normal.
3rd Orders
3.1 Special orders
As a special order covers all items that are not listed in our shop and all items that are listed in our shop without a price and on request.
For all these items, the prepayment is independent of the normal agreed with the customer payment.
JCT tries to process special orders as quickly as possible.
The customer agrees that the delivery times for special orders of JCT can not be estimated, and that this can amount to several months.
JCT is not able to procure the items, this will be communicated to the customer and the order is as Cancelled.
JCT reserves the right to reject special orders at any time without giving reasons or cancel.
We do not accept cancellations of special orders by the customer.
He agrees to accept delivery.
Veweigert the customer to accept the delivery of special orders, so all the resulting costs are charged to him. A drawback of the order is not possible and will not be accepted by JCT.
3.2 Cancellation of an order
Cancellations will be accepted only up to the date of delivery of the item to the customer.
If it is not a stock item, but items that are ordered from JCT for the customer at its suppliers, there is a cancellation of the order is not possible.
JCT agrees nevertheless agree to a cancellation of the order, the customer is charged 20% of the value of charge.
In our online shop and on the order confirmation indicated which items are in stock and which must be ordered by us from our suppliers.
If the customer requests the cancellation of an order of stock items, which have not yet been sent, so the customer a handling fee of CHF 7.50 (Euro 5.00) will be charged.
3.3 Withdrawals
All withdrawals must be authorized by JCT before.
If the customer requests a withdrawal, it shall be a corresponding mail or a letter by mail stating the order number and the exact title (s) sent to info[at]japan-car-tuning.ch.
JCT reserves the right to refuse any returns.
For all items that are returned to us, was approved without the prior redemption of us, we refuse to accept the package.
JCT has agreed to the withdrawal of one or more article, then the customer will be sent to a collection point.
This take-back number must enclose the customer the package.
The cost of sending the package to JCT, at its expense.
JCT takes only return items if they are fully back in their original packaging and unopened and not used.
Imagine when you open the package states that this is not the case, then the package is returned to the customer is expense.
For all withdrawals, a general fee of 20% of product value.
In addition, all costs are charged to the customer invoice.
It is basically the responsibility of the customer to ensure that he ordered the right parts for its desired purpose.
3.4 credits
JCT Gives the customer a credit on the basis of incorrect or cancellations so they basically charged with the next order.
If the customer requests a withdrawal of credit and agrees to the JCT, it shall be paid within 30 working days by bank credit to the customer is account.
It is the responsibility of the customer to call the right bank.
JCT is not responsible for transfers to the wrong account due to incorrect information provided by the customer.
4th Products
4.1 specifications
We are not responsible for any typographical, prices, products, services, specifications or the manufacturer of the products that we offer.
The product specifications for purpose or are subject to change by the manufacturer.
It is to examine the role of the customer that a service offered by JCT article meets the specifications of the manufacturer.
JCT cancel a customer is order at any time if the manufacturer specifications of an item has changed.
4.1 Warranty
It is the customer is check received Aufabe article on this error and the following within 48 hours (or until the next business day) notify in writing the delivery JCT.
For items which JCT offers in his shop, is the manufacturer is warranty (if offered one).
For all items purchased by JCT in used condition, no warranty. Articles, which are illegal in Switzerland and the EU, and special orders are sold without any warranty.
It is the responsibility of the customer to check the warranty of the manufacturer and to obtain information about it.
In any guarantees cost of works and property damage.
JCT assists customers in warranty claims, but reserves the right to have a warranty, the customer must settle directly with the manufacturer.
The guarantee of most producers includes only the repair and not replacement of defective parts.
The costs for defective parts will not be refunded to the customer.
The cost of shipping a defective item by the customer at the JCT or forwarding to the manufacturer and the return shipment of a repaired item from the manufacturer to JCT are charged to the customer.
In some cases, the warranty by the manufacturer take several weeks or even months.
It is the responsibility of the customer all material (packaging, instructions, etc.) and documents (invoices, delivery notes, etc. to be kept), which are required in a warranty claim.
4.2 Legality of goods sold
JCT guarantees for any of the items advertised, that according to the laws in the country of the customer are legal.
The customer accepts that the use or sheeting sold by JCT article can be illegal.
JCT sold some items for use in road transport which are not legal and only for racing or show use may be used.
It is the responsibility of the customer the legality of items to consider before ordering. With the order, the client accepts that an article for its intended purposes may be illegal. JCT is not responsible for the use of an illegal item or the use of an article to an illegal purpose, even if JCT is aware of the illegality of the article.
JCT also has the customer does not inform about this fact.
Withdrawals or cancellations of orders due to the illegality of the article are not accepted by JCT.
We point out that the shoring of some items will invalidate the warranty of the vehicle manufacturer.
Claims for damages of any kind to the buyer through the use of converted vehicles or parts, which were supplied by us are excluded.
The installation of automotive accessories of all kinds is at the risk of the buyer.
For the admission of such items at the cantonal road traffic offices, we do not guarantee, therefore, request in advance, from your local authority decantation.
Basically there is no guarantee on body and polyester parts.
4.3 Installation of articles
We recommend that the installation is performed by the products offered by us, by a qualified professional.
The improper installation of parts, the warranty can go off or cause injury or death.
JCT is not responsible for the improper installation of parts and their consequences.
In other JCT is not responsible for any damages arising directly or indirectly by the installation or use an item that was purchased from JCT.
5th Other provisions
JCT reserves the right customers, orders or refuse service at any time without giving reasons.
JCT is not responsible for mistakes of the software and set up shop for defective or incorrect prices, product specifications, delivery times and orders which are caused by such errors.
Should individual provisions be invalid or ineffective, the validity of all other conditions and the delivery as a whole.
Instead of the void or invalid provision is the statutory or her closest destination.
Performance for all obligations under this contract is the location of corporate headquarters from JCT. The jurisdiction is Brugg (AG).
Unless expressly agreed otherwise in writing, to the statutory regulations applicable under Swiss law and apply these terms, even if the job is done abroad.
All of our sales transactions are subject to the law of the Swiss Confederation.
The copyright of all contents in the form of text, videos, pictures and sound are held by the Company Japan Car Tuning.
Product images, trademarks and names are the property of the respective manufacturer or from Japan Car Tuning.
All details are without guarantee and subject to change.
The unauthorized use of contents of this web site from Japan Car Tuning without written permission is prohibited |
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